Create and Manage Message Lists

A Message List is a grouped sequence of audio messages that plays in order on your device — like a playlist for your announcements. Build a list of promotions, reminders, and store announcements, then assign the whole list at once to any device or schedule. 

This guide walks you through creating, editing, and managing Message Lists.

In this article: 

• How to Create a Message List
  • Create a New Message List
  • Add Message
• How to manage existing Message Lists

How to Create a Message List

Create a New Message List

1. Click on Audio Message in the left panel

2. Navigate to Message Lists tab in the top navigation bar

   

3. On the Message Lists page, click New Message List in the top-right corner.

   

4. Enter a name for your list, such as Morning Promotions.

   

5. Click Save — the new list will open in edit mode, ready for you to add messages

Add Message

In the Message List Pop up

1. Click the Message button or + icon next to any message to add it to the list.

   

2. Each message you add will appear immediately in your Message List.

   

3. Click Save Changes to confirm any additions, removals, or reordering
4. Click Preview to listen to the full list in your browser before saving
5. Click Close to exit without saving

Tip: Drag and drop any message row to change its playback order. 

How to manage existing Message Lists

Click the ⋮ (three-dot menu) on the right side of any list row to take action on it:

• Preview — play the full message list directly in your browser. You can also hovering over a message list row reveals a Play icon — click it to preview the full list instantly without opening it.
• Push to Devices — send the list to a connected device to start playing immediately
• Edit Message List — open the list in edit mode to add, remove, or reorder messages
• Duplicate Message List — create an exact copy of the list
• Show where used — see which devices or schedules this list is currently assigned to
• Move To — move the list into a folder
• Rename — rename the list
• Delete — permanently delete the list

Note: Deleting a Message List is permanent and cannot be undone. Use Show where used first to confirm the list isn’t assigned to any active devices or schedules.